This research was conducted by gathering insights from Omdia’s Consumer team upto March 24, 2020. The revenue impact estimations are based purely on analyst insights and expectations. Wherever possible, this has been validated by hard data sourced from various members of the industry. The situation on COVID-19 is evolving rapidly, and the Omdia team will look to spin out this report into a market tracker. This will help monitor the progress of the outbreak and its impact on consumer services over the coming months.

“Creativity survives as COVID-19 hits the music sector hard,” CES003-000771 (March 2020) “Impacts of coronavirus on the mobile subscriptions and revenue market,” GLB007-000365 (March 2020) “COVID-19 in Europe: Telcos provide a vital connection; can they afford to keep the continent going?” GLB003-000076 (March 2020) “COVID-19 in the Americas: The FCC and service providers commit to keeping Americans connected,” GLB007-000363 (March 2020) “COVID-19 in Asia: Service providers begin to respond to unprecedented demand,” GLB007-000364 (March 2020) “COVID-19 in MEA: Time to be a good corporate citizen”, GLB002-000123 (March 2020) "What will Covid-19 mean for AVOD, SVOD & pay TV?" (March 2020) “Impact of COVID-19 outbreak on channels and programming” (March 2020) “COVID-19 impact on media coverage of sports” (March 2020) “The impact of COVID-19 on the global cinema business (as at 18/3/20)” (March 2020) “Universal Pictures breaks windows arrangement for COVID-19 period” (March 2020) “Plague Inc. the most-downloaded premium app in Italy and USA amidst coronavirus outbreak” (March 2020) “Dragon Quest Walk the most successful location-based augmented reality title since Pokémon GO” (March 2020) “The impact of coronavirus outbreak on the Chinese online gaming market” (March 2020) Worldometers.info. Available at https://www.worldometers.info/coronavirus/ [Accessed March 25 2020}

Copyright notice and disclaimer

The Omdia research, data, and information referenced herein (the “Omdia Materials“) are the copyrighted property of Informa Tech and its subsidiaries or affiliates (together “Informa Tech“) and represent data, research, opinions, or viewpoints published by Informa Tech and are not representations of fact.

The Omdia Materials reflect information and opinions from the original publication date and not from the date of this document. The information and opinions expressed in the Omdia Materials are subject to change without notice, and Informa Tech does not have any duty or responsibility to update the Omdia Materials or this publication as a result.

Omdia Materials are delivered on an “as-is“ and “as-available“ basis. No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness, or correctness of the information, opinions, and conclusions contained in Omdia Materials.

To the maximum extent permitted by law, Informa Tech and its affiliates, officers, directors, employees, and agents disclaim any liability (including, without limitation, any liability arising from fault or negligence) as to the accuracy or completeness or use of the Omdia Materials.

Informa Tech will not, under any circumstance whatsoever, be liable for any trading, investment, commercial, or other decisions based on or made in reliance of the Omdia Materials.